Privacy Policy

We collect only the information you voluntarily provide or that is automatically generated during your use of this website: • Identity information: Full name, company name, job title • Contact information: Email address, phone number, country/region • Business information: Product categories of interest, procurement requirements, budget range • Technical information: IP address, browser type, visit time, pages visited (collected via Cookies, see Section 7) We do not collect sensitive personal data such as national ID numbers, bank accounts, or biometric information.

Your information is used only for the following specific purposes: • Responding to your inquiries and providing quotations — Legal basis: Pre-contractual measures • Sending product materials and technical manuals you requested — Legal basis: Contract performance • Sending industry updates and new product information with your consent — Legal basis: Your consent • Complying with legal obligations from competent authorities — Legal basis: Legal obligation • Improving website functionality and user experience — Legal basis: Legitimate interests We do not use your information for automated decision-making that significantly affects you.

Without your explicit consent, we do not sell or rent your personal information to third parties. We may share information only in these circumstances: • Supplier collaboration for quotes: We may share your procurement requirements (excluding personal contact details) with relevant partner suppliers to provide accurate quotations. • Legal requirements: When required by competent government authorities, courts, or law enforcement agencies. • Corporate affiliates: Our affiliated office in Vietnam, for localized service support, bound by equivalent privacy protections. • Service providers: Necessary technical service providers such as web hosting and email delivery, who must sign data processing agreements with us.

Our servers are primarily located in mainland China. If you are from the EU, Vietnam, or other regions with specific data transfer requirements, submitting an inquiry constitutes your acknowledgment and consent to your information being transferred to mainland China for processing. We will implement appropriate safeguards such as Standard Contractual Clauses. Vietnam users: We comply with the Vietnam Cybersecurity Law (2018) and applicable personal data protection regulations.

We retain your data according to the following principles: • Inquiry data: 3 years from the date of last business communication • Contract-related data: 10 years in accordance with Chinese accounting standards • Marketing subscription data: Deleted immediately upon unsubscription • Website access logs: Automatically deleted after 180 days Upon deletion request, we will complete the deletion within 15 business days (except where legally required to retain).

Under applicable law, you have the following rights: • Right to be informed — Know how we process your information • Right of access — Request a copy of personal information we hold about you • Right to rectification — Request correction of inaccurate information • Right to erasure — Request deletion of your information in certain circumstances • Right to data portability — Request export of your data in a common format • Right to withdraw consent — Withdraw consent-based processing at any time, without affecting the lawfulness of processing prior to withdrawal • Right to lodge a complaint — File a complaint with the competent supervisory authority To exercise these rights, contact us at privacy@lunab2b.com. We will respond within 15 business days.

We use the following types of cookies: • Necessary cookies: Required for the website to function properly; cannot be disabled (e.g., language preference, session security) • Analytics cookies: Count visits and understand user behavior (require your consent) • Marketing cookies: Display personalized content (require your consent) You can manage your preferences through the Cookie Settings at the bottom of the page, or refuse non-essential cookies in your browser settings.

This website is a B2B professional platform intended for commercial users aged 18 and over. We do not knowingly collect information from minors. If you believe we have inadvertently collected information from a minor, please notify us immediately at privacy@lunab2b.com.

We may update this policy from time to time. Material changes will be indicated by an updated date at the top of this page, and you will be notified by email at least 30 days in advance. Continued use of this website constitutes acceptance of the updated policy.

For any privacy-related questions, please contact: Data Protection Officer: privacy@lunab2b.com Company Address: 1599 Fengpu Avenue, Fengxian District, Shanghai, China Supervisory Authority: Cyberspace Administration of China (www.cac.gov.cn)