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Terms of Service

User Agreement

Effective Date: January 1, 2024·Last Updated: March 1, 2025

Please read Section 6 (Limitation of Liability) and Section 7 (Disclaimer) carefully, as these sections significantly affect your legal rights.

Welcome to LUNA's official website (lunab2b.com). These Terms of Service ("Terms") constitute a legal agreement between you and Shanghai Yuena Industry Co., Ltd. ("LUNA"). By accessing or using this website, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please immediately stop using this website.

1. Platform Nature & Scope of Services

This website is a B2B industrial automation equipment information platform providing the following services: • Product information display (specifications, technical parameters, applications) • Online inquiry submission (procurement intent) • Industry news and technical articles • Equipment selection consultation (informal technical guidance) This website does not offer direct online purchasing. All transactions require formal contracts executed by both parties.

2. User Eligibility & Registration

By using this website, you represent and warrant that: • You are a natural person with full legal capacity (18 years or older) or a legally incorporated business entity • If using on behalf of a company, you have authority to bind that company • All information you provide is true, accurate, and complete • You will not use this website for any unlawful purpose You shall bear full legal liability for any losses to LUNA or third parties resulting from false information you provide.

3. Product Information & Specifications

Important Notice: Product information displayed on this website (including but not limited to specifications, technical performance data, images, and price references) is for reference only and does not constitute any offer or commitment. • Product specifications may vary by model, batch, customer customization, or manufacturer upgrades • Price ranges shown are estimates; actual prices are based on formal quotations • Images and videos are for illustrative purposes only; actual product appearance may differ • All technical specifications are subject to the formal contract and its attachments LUNA assumes no liability for losses arising from investment or procurement decisions based on website information.

4. Intellectual Property

All content on this website (including but not limited to text, images, videos, trademarks, technical documentation, and source code) is protected by PRC and international intellectual property laws, with copyright belonging to Shanghai Yuena Industry Co., Ltd. Without explicit written authorization, the following are prohibited: • Reproducing or distributing website content for commercial purposes • Using LUNA trademarks or brand identifiers • Scraping website data for competitive purposes • Decompiling or reverse engineering website content Fair use citations must attribute "Source: LUNA Industrial Automation (lunab2b.com)".

5. User Conduct

By using this website, you agree not to: • Submit spam inquiries or false procurement intentions • Transmit any illegal, harmful, or harassing content through this website • Attempt unauthorized access to backend systems • Use automated tools to mass-scrape website data • Impersonate individuals or companies in inquiries • Interfere with the normal operation of this website LUNA reserves the right to immediately terminate your access without notice for violations and to pursue legal remedies.

6. Limitation of Liability (Important)

To the maximum extent permitted by law: 1. LUNA is not liable for: • Business losses arising from reliance on website information • Any indirect, incidental, consequential, or special losses, including loss of profits, business, or goodwill • Service interruptions due to force majeure (natural disasters, government actions, network failures, etc.) • Content on third-party websites linked from this site 2. If LUNA is held liable, the total liability shall not exceed the service fees you actually paid to LUNA in the preceding 12 months (if none, the cap is CNY 1,000). These limitations do not apply to fraud, gross negligence, or liability that cannot be excluded by law.

7. Disclaimer

This website and its content are provided "as is" without warranties of any kind, express or implied, including but not limited to: • No guarantee of continuous, uninterrupted availability • No guarantee of completeness, accuracy, or timeliness of content • No guarantee the website is error-free or virus-free • Content does not constitute legal, financial, or engineering professional advice Export Compliance: Buyers are solely responsible for ensuring that purchased equipment complies with the import regulations and export control requirements of their country/region. LUNA assumes no liability for consequences arising from buyers' violations of export control laws.

8. Privacy & Data Protection

Our handling of your personal information is detailed in our Privacy Policy on this website, which forms an integral part of these Terms.

9. Dispute Resolution & Governing Law

These Terms are governed by the laws of the People's Republic of China (excluding Hong Kong, Macao, and Taiwan). In the event of a dispute, the parties shall first attempt to resolve it through friendly negotiation. If unsuccessful, either party may file a lawsuit with the People's Court of Fengxian District, Shanghai.

10. Amendments

LUNA reserves the right to modify these Terms at any time. Updated Terms will be posted on this page; material changes will be notified by email in advance. Continued use of this website after changes constitutes acceptance of the updated Terms.

11. Contact

For questions about these Terms: Legal email: legal@lunab2b.com Company address: 1599 Fengpu Avenue, Fengxian District, Shanghai, China Website: lunab2b.com
In case of conflict between language versions, the Chinese version shall prevail. · Privacy Policy
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