LUNA PM-Annual-Gold
Annual Gold PM contract: 4 planned site visits, 8h/month remote support, 4h fault SLA, 15% spare-parts discount on all LUNA-supplied equipment.
4 planned site visits for comprehensive maintenance.
8 hours of remote support every month.
15% discount on LUNA-supplied spare parts.
| coverage | All LUNA-supplied equipment |
| service_type | Annual preventive maintenance contract |
| visits_per_year | 4 |
| response_sla_fault_h | 4 |
| remote_support_h_month | 8 |
| spare_parts_discount_pct | 15 |